Slot 0 Drive Array Not Configured Run Hp Ssa

Print|Rate this content

Slot 0 Drive Array Not Configured Run Hp Ssa Number
Slot 0 Drive Array Not Configured Run Hp Ssa Free

Slot 0 Drive Array Not Configured Run Hp Ssa Number

HP Smart Storage Administrator (HP SSA) CLI for DL60 Gen 9 Dynamic Smart Array B140i on August 04, 2016 Get link. Dynamic Smart Array B140i in Slot 0b Bus Interface: PCI Slot: 0b Controller Status: OK. Hpssacli ctrl slot=0 create type=ld drives=1I:1:1,1I:1:2 raid=1. Action: Look for messages indicating which drives have been moved. If no messages are displayed and drive swapping did not occur, run HP SSA to configure the controller and run the server setup utility to configure NVRAM. Do not run either utility if you believe drive swapping has occurred.

Document ID: c04597377

Advisory: (Revision) ProLiant Gen9 Servers - In Rare Instances, Hard Disk Drives (HDDs) May Not Be Authenticated as a Genuine HP Drives

NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Last Updated: 2015-03-25

DESCRIPTION

Release Date
2	Updated document to modify affected server products and to add note in Scope section
03/11/2015

In rare instances, on an HP ProLiant Gen9 series server, the Smart Array controller will detect an HP Hard Disk Drive (HDD) as a non-HP drive. This occurs due to a Smart Carrier authentication failure in the SAS expander firmware.

After hot-plugging the Smart Carrier, the bay that the hard drive is inserted in will not be authenticated as a genuine HP drive. In addition, the Smart Array controller will not control the LED to the drive. When this occurs, the following message will be displayed:

1709-Slot # Drive Array - One or more attached drives could not be authenticated as a genuine HP drive. Smart Array will not control the LEDs to these drives. Please run HP Smart Storage Administrator (HP SSA) or ACU to learn which drives could not be validated as genuine.

This occurs only when an HDD is inserted or reseated when the server is running. If the HDD is left in the bay and the server is rebooted, the warning messages will be cleared.

SCOPE

Any HP ProLiant Gen9 series server running the Online ROM Flash Component for Windows (x64) - HP 12Gb/s SAS Expander Firmware for HP Smart Array Controllers and HP HBA Controllers Version 1.01, also known as the HP ProLiant Gen9 Expander.

Note: This issue does not affect ProLiant XL250a Gen9 or ProLiant XL230a Gen9 servers because these systems do not contain a SAS Expander.

RESOLUTION

This issue is corrected in the Online ROM Flash Component for Windows (x64) - HP 12Gb/s SAS Expander Firmware for HP Smart Array Controllers and HP HBA Controllers Version 1.31, available at the following URLs:

Windows Component:

Linux Component:

VMware Component:

ACCESS DENIED ERRORS:Click Here if You Encounter Access Denied Errors with the FTP links above.

RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form

NAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document.

SEARCH TIP: For hints on locating similar documents on HP.com, refer to the Search Tips document.

Hardware Platforms Affected: HPE ProLiant XL730f Gen9 Server, HPE ProLiant DL160 Gen9 Server, HPE ProLiant DL180 Gen9 Server, HPE ProLiant DL360 Gen9 Server, HPE ProLiant BL460c Gen9 Server Blade, HPE ProLiant DL380 Gen9 Server, HPE ProLiant ML350 Gen9 Server, HPE ProLiant XL740f Gen9 Server, HPE ProLiant XL750f Gen9 Server, HPE ProLiant DL120 Gen9 Server, HPE ProLiant ML150 Gen9 Server, HPE ProLiant DL60 Gen9 Server, HPE ProLiant DL80 Gen9 Server

Support Communication Cross Reference ID: IA04597377

Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided 'as is' without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!

Slot 0 Drive Array Not Configured Run Hp Ssa Free

Was the information on this page helpful?

Please wait while we process your request.